Pharmaleaps has access to over 5 million patient and physician conversations, which are analyzed using complex AI/ML and NLP algorithms, with minimal manual intervention, to derive multiple actionable insights for Brands. The firm extracts patient and physician conversations from multiple social media channels including Twitter, and Facebook, and from patient forums including Reddit, Inspire, Health Unlocked, WebMD, and others. Pharmaleaps offers multiple social media analytics services and some of the major areas which we cover include.